Last updated: October 2025

We aim to provide a great experience with OnionAI. If you are not satisfied with your purchase, please review our refund policy below.

1. Eligibility for Refund

• Refunds are available within 7 days of purchase for users who experience technical issues that prevent use of the service.
• Refunds are not provided for user error, misuse, or dissatisfaction with AI output.
• Subscription fees are generally non-refundable once the service period begins.

2. How to Request a Refund

Please contact [email protected] with the following details:

• Your account email
• Date of purchase
• Description of the issue

We will review your request and respond within 5 business days.

3. Approval or Rejection

If approved, refunds will be processed to your original payment method within 7–10 business days.

4. Contact

For refund inquiries, please email [email protected].